If your cordless Ooma IP phone is not connecting to Wi-Fi, you can try these troubleshooting steps:

  • Move the phone closer to the Wi-Fi access point.
  • Re-enter the Wi-Fi password. When you are entering the password again, disable the option to hide the password so you can visually confirm that it is entered correctly. If you need help using the keypad to enter the password, visit this article for detailed instructions.