Ooma Business Texting is compatible with text only. You cannot currently use this service to send and receive pictures and videos via text message. Messages can be sent to one or more recipients.

You can send a text message by following these steps:

iOS

  1. Make sure you have installed the Ooma Office app on your mobile device and that you are logged in.
  2. Tap Messages in the bottom navigation bar.
  3. To send a new message, tap + and enter up to 10 contact names or phone numbers. To continue an existing conversation, tap the chat to open it.

You can enrich your messages with photos by following these steps:

  1. Once you have followed the instructions above to open a conversation, tap the File icon.
  2. Choose whether you want to take a picture or use one that’s already in your device’s photo library.
  3. Snap your picture or select your photo.
  4. Wait for the file to upload. While it’s loading, you can add a message to go with it.
  5. Hit send!

Android

  1. Make sure you have installed the Ooma Office app on your mobile device and that you are logged in.
  2. Open the Settings menu and tap Messages.
  3. Tap the Messaging button.
  4. To send a new message, enter up to nine contact names or phone numbers. To continue an existing conversation, tap the chat to open it.

Keep in mind that anyone in the company can text using the company’s main phone number. All users who are texting from the main phone number will see all messages that have been sent and received from that number. You can change the number you’re using to text by following the instructions in this article.