Voicemail messages can be managed via the Ooma Office End User Portal. To get started, log in to the End User Portal and navigate to the Dashboard page. Navigate to the Voicemail page.

New messages are marked with the new icon. Click the Play button ( play ) next to the message you want to hear. The message will begin to play through your computer’s speakers.

Once a message has completed playing, you can:

  • Click new to mark the message as new. This option can be toggled to mark a new message as heard.
  • Click the caller’s name to return the call
  • Click download to download the message
  • Click trash to delete the message When you download a message, it will be stored on your computer as an MP3 file.