Reliable faxing is a necessity for most businesses. Ooma Office can be used to send and receive faxes in two different ways: traditional faxing and Virtual Fax. Traditional faxing supports an office setup with a physical fax machine that is centrally located, while Virtual Faxing allows individual employees to send and receive faxes from anywhere. Depending on your company’s needs, you can set up one or both options.
Traditional faxing allows you to send and receive faxes using a physical fax machine that is connected to an Ooma Office Base Station (Recommended) or to an Ooma Linx device using a standard telephone cable. It is a separate user extension that receives its own dedicated telephone number and extension. and that can be managed online through Ooma Office Manager. Ooma Office is compatible with most standard models of fax machine.
Choose a topic from the list below to learn more about traditional faxing:
- How to add a traditional fax machine extension to Ooma Office
- How to manage a traditional fax machine’s phone number and extension number
- How to troubleshoot problems with your fax machine
- How to set up Virtual Fax so incoming faxes are received by multiple users
Virtual Fax is offered as a digital faxing alternative that does not require a physical fax machine. All faxes are sent and received as PDF files through the End User Portal. The Virtual Fax feature comes with its own phone number for direct access, but it is linked to a specific user’s extension. Each user can have their own individual Virtual Fax setup at no additional cost. If your extension does not have Virtual Fax enabled, you may need to speak to your account administrator.
Choose a topic from the list below to learn more about the Virtual Fax: