Selecting the most appropriate IP phone for a user
Choosing an IP phone that’s right for the person who will be using it can be overwhelming, but we’re here to help. The chart below will let you compare all the IP phones offered by Ooma so you can make an informed decision.
|Cisco SPA 303||Cisco SPA 504G||Yealink T21P E2||Yealink T23G||Yealink T27G (and optional EXP20)||Yealink W60B base station and W56H handsets|
|Total buttons (with pagination)||N/A||N/A||2||3||7 keys with 3 pages (21 total)||N/A|
|Expansion module support||No||No||No||No||Yes (20 buttons per EXP20)||No|
|Ethernet speed||10/100 Mbps||10/100 Mbps||10/100 Mbps||10/100/1000 Mbps||10/100/1000 Mbps||10/100 Mbps|
There are a few different phones that can meet each of the various usage profiles you are likely to find within your office:
Employees who are not on the phone very frequently or who do not use calling features like Call Park will likely be best suited to using the Yealink T21 or the Cisco SPA 303 IP phone.
Employees who are on the phone reasonably often and who occasionally use calling functions like Call Park will likely be best suited to using the Yealink T23, the Yealink T41, or the Cisco SPA 504G IP phone.
Employees like receptionists, executive assistants, executives, and anyone else who deals with a high volume of calls and who frequently uses advanced calling functions like Call Park and Extension Monitoring will likely be best suited to using the Yealink T27 or the Yealink T48 IP phone.
Users who frequently move around the office will be best suited to using the Yealink W60B cordless IP phone.