Ooma Office requires certain ports and protocols to be open to ensure trouble-free communication. Make sure that the required ports are open and that features such as UPnP are enabled.

The ports that must be open depend on the Ooma Office hardware that you have installed. Note that ports marked as local are for incoming firewall rules, while ports marked as remote are for outgoing firewall rules:

Base Station

  • remote UDP/TCP 1194
  • local UDP 10000 to 30000
  • remote UDP/TCP 53
  • remote UDP 123
  • remote UDP 67
  • remote UDP 3480
  • remote UDP 3386
  • remote TCP 443
  • remote TCP 110

Yealink IP phone

  • remote UDP/TCP 5060/5061
  • local UDP/TCP 11780 to 11880
  • remote UDP/TCP 53
  • remote UDP 123
  • remote UDP 67/68
  • local TCP 80/443
  • remote TCP 5822

Cisco IP phone

  • remote UDP/TCP 5060/5061
  • local UDP/TCP 11780 to 12780
  • remote UDP/TCP 53
  • remote UDP 123
  • remote TCP 80