There are a few usage limitations for Ooma Business Texting:

Message Length

There is a 2,048-character limit for outgoing text messages (approximately 12 regular-length text messages).

Inbox Limit

You can send and receive as many messages as you would like, but your inbox cannot have more than 5,000 messages in it.

Short Codes

Ooma Business Texting is not compatible with short code phone numbers.

Toll-Free Numbers

At this time, you cannot send and receive messages with Ooma Office toll-free numbers.

Picture and Video Messaging

iOS users can now enjoy picture texting. Learn more.

Ooma Business Texting on Android is currently compatible with text only.

Group Texting

Users on the iOS and Android platforms can send group messages to up to nine recipients.