Ooma Office supports call waiting on all extensions. When you’re on the phone and another call comes in, an electronic beep will sound to let you know that someone else wants to talk. If your phone is caller-ID capable, the second caller’s caller-ID will appear on the screen.

You can disable call waiting for a single call by dialing [*70] before you dial your number.

Locate your device in the list below for more specific instructions on answering call waiting.

Analog phone

Press the phone’s flash button to put the active call on hold and answer the incoming call.

Yealink IP phone

Press the answer softkey when you hear the call waiting beep. Your active call will be put on hold. Press the switch softkey to switch between calls that are on the same line.

Cisco IP phone

Press the answer softkey when you hear the call waiting beep.

Oopa DP1 desk phone

Press the Select button when you hear the call waiting beep.