How to start or resume automated dialing for a call list (Pro+)
When you’re ready to begin using a calling list, start by navigating to the Auto Dialer module in Ooma in Ooma Office Manager or the Desktop or Mobile app
. Then, follow the instructions in the appropriate section below:
Auto dial a new calling list
- Use the
menu to select Open Auto dialer. - Select the Campaign you’d like to begin dialing. For now, there should only be one option.
- Use the
menu to select Start call list. - Your device should call the first prospect on the list and will automatically move to the next prospect as you complete calls.
Resume calling after a pause
- Use the
menu to select Resume call list. - Your device should call the first prospect on the list that has not been called yet and will automatically move to the next prospect as you complete calls.
Auto dial a subset of a calling list
- Use the search box to filter the list of prospects based on your criteria.
- Use the
menu to select Call filtered list. - Your device should call the first prospect on the filtered list and will automatically move to the next prospect as you complete calls.
Auto dial a filtered calling list
- Use the Call Disposition list to filter the calling list to just calls with a specific disposition.
- Use the
menu to select Call filtered list. - Your device should call the first prospect on the filtered list and will automatically move to the next prospect as you complete calls.
