If Virtual Faxing has been enabled on your account, you can send faxes via the End User Portal or the Ooma Desktop applicationPRO. To send a Virtual Fax, follow these instructions:

  1. Log in to the End User Portal at office.ooma.com/user and navigate to the Dashboard, or open the Ooma Desktop application.
  2. Click Send Fax.
  3. Begin typing the first recipient’s name or phone number in the Recipient(s) field. As you type, Ooma Office will automatically suggest contacts from your personal contacts, shared speed dial, and the company directory. You may add up to ten recipients for your fax.EAP
  4. Attach one or more PDF filesEAP from your computer by clicking the ATTACH button or by dragging and dropping the files into the Send Fax modal. If you add multiple files, they will be automatically stitched together in the order they are uploaded to create a single document to fax. Your file(s) must meet the following requirements:
    • Maximum size of 10 MB for all files combined
    • Files are black and white (grayscale and color files will still be sent, but will be received in black and white)
    • File’s width is no greater than 8.5” (letter and legal formats are compatable, but landscape format is not)
  5. Check the Cover Page optionEAP to enable a cover page for your fax. You can enter a Subject and Cover Page Notes for the cover page into the relevant text boxes and then preview the cover page by clicking the Preview Cover Page link.
  6. Click Send Fax.

The uploaded file will be sent as a fax to the destination phone number(s). You will be able to view the details in your Ooma fax logs.