You can use the Ooma desktop app to adjust the volume settings for your microphone, speaker, and ringtone. To get started, visit Sound in the Settings menu:

volume settings

When you adjust the Ringtone volume, keep in mind that your operating system may handle the volume settings in an unexpected way if you use multiple audio devices like speakers and headphones. This can happen because your operating system remembers the volume setting for each individual device, which can cause a conflict if you swap devices.

If your ringtone volume is not working as expected, try the following troubleshooting steps:

  • Make sure your operating system’s default speaker matches the default ringtone speaker in the Ooma desktop app.
  • Make sure your operating system’s default speaker is not muted.