Calls to the United States, Canada, Mexico, and Puerto Rico are all included as part of your monthly calling package. Calls to other international destinations are billed to the company’s Prepaid Account. Calls can be made as long as there are sufficient funds in the account.

The way that you will make an international call depends on the type of phone you are using.

Analog phone

You can call an international destination by dialing 011, followed by the country code and phone number.

IP phone

Pick up the phone or press the speaker key and dial 011, then the country code and phone number.

If your IP phone supports Programmable Buttons, you may also press the speed dial button that corresponds to the number you wish to dial.

Ooma DP1 desk phone

Pick up the handset and use the keypad to enter 011, followed by the country code and phone number you wish to dial. The phone will automatically dial any valid phone number.

If you use the keypad to enter the number you wish to dial without picking up the handset, the phone will place the call over speakerphone.

If you are using a headset, either lift the handset off the cradle or push the HEADSET button to get a dial tone, then dial any valid phone number.

Mobile app

iOS

Click the keypad icon () and dial 011, followed by the country code and phone number.

Android

Click the Settings button () and choose Keypad (). Dial 011, followed by the country code and phone number.