Once you have either an active call and a held call, or two held calls, you can conference both calls together. The way that you will do this depends on the type of phone you are using:

Analog phone

Conference the two calls together by dialing [*][3].

Break the calls apart again by pressing Flash. One call will remain active and the other will be placed on hold.

Ooma Desktop ApplicationPROeap

Add a participant to one active call

While you’re in an active call, go to Call Actions and select Add Participant. The initial call will be put on hold.

Dial the second participant’s number. When they pick up, use the MERGE button to combine the calls.

Merge two calls together

If you’ve already got one active call and one held call, use the Call Actions menu to select Merge Call

Break the calls apart

You can end the conference call with the HANG UP button. This will disconnect both calls.

Ooma IP phone using a programmable button configured with speed dial or Extension Monitoring

Press the Invite softkey to place the active call on hold. Press the speed dial or Extension Monitoring button that corresponds to the number that will be the third party in the conference. Press the Conference softkey again when the second party picks up to conference the two calls together.

Break the conference apart by pressing the Conference Info softkey. Use the up down keys to select the call you’d like to keep and then press the Kick softkey. This will drop all calls that are not selected.

Ooma IP phone, no programmable buttons

Press the Invite softkey to place the active call on hold.

Enter the second number you’d like to conference in or press the line key corresponding to the second call in to create the three-way connection. Press the Conference softkey when the second party picks up to create a conference call.

Break the conference apart by pressing the Conference Info softkey. Use the up down keys to select the call you’d like to keep and then press the Kick softkey. This will drop all calls that are not selected.

Press the Conf softkey to place the active call on hold. Press the speed dial or Extension Monitoring button that corresponds to the extension that will be the third party in the conference. The calls will be automatically conferenced together when the third party answers the phone.

Break the calls apart by using the up and down buttons to select the call that will be placed on hold, and then pressing the Hold softkey.

Press the Conf softkey to place the active call on hold.

Press the line key corresponding to the second call you would like to conference in to create the three-way connection.

Break the calls apart by using the up and down buttons to select the call that will be placed on hold, and then pressing the Hold softkey.

Cisco IP phone

If you have one active call and wish to conference a second call in by dialing a new number, follow these instructions:

  1. Press the hold key to place the active call on hold. Note that all participants may hear a dial tone. The call will ring back when the call to the new party connects.
  2. Enter the second number that you wish to call and press dial.
  3. When the second party picks up, press the conf softkey to join the calls together.

If you have one active call and one held call, you can conference them together by following these instructions:

  1. Press > on the arrow pad.
  2. Press the confLx softkey to conference the two calls together.

Break the calls apart by using the up and down buttons to select caller that will be placed on hold, and then pressing the hold key.

Ooma DP1 desk phone

If you do not already have one active call and a second call on hold, press the LINE 2 button to bring up a fresh dial tone and dial the second number you would like to reach. When you have one active call and a second call on hold, press the CONFERENCE button to join the calls together.

During an active conference call, press the CONFERENCE button to break the call into individual calls, with the most recent active caller remaining active and the other caller on hold.