How to add or remove an extension from the Company Directory
All extensions are automatically added to the Company Directory, but they can be removed or re-added manually. You can add or remove an extension from the Company Directory by following these instructions:
- Log in to office.ooma.com as an administrator and navigate to the Settings page.
- Navigate to System, then navigate to the Company Directory tab.
- Locate the extension you’d like to remove from or re-add to the Company Directory.
- Toggle the corresponding checkbox.
Please note that this change may take up to six hours to be reflected on company phones.