To access your voicemail preferences, log in to the End User Portal and navigate to the Voicemail option on the Settings page, or navigate to the Voicemail section in the Desktop Apppro.

From there, you can do the following:

  • Change your Greeting using the dropdown menu.
  • Change your PIN by entering a 4-to-8-digit number. This PIN is used when you access your voicemail remotely.
  • Choose whether you want your voicemail to skip default instructions for callers. If this option is enabled, your voicemail will go right to the beep.
  • Choose whether to enable new voicemails to email notifications. If this option is enabled, you can also choose whether to keep the voicemail marked as new, mark the voicemail as saved, or delete the message.

Be sure to save your settings.