Anyone with access to the Ooma Office Manager portal can check the balance on the Prepaid Account. In addition, any time an employee makes a call to an international destination or a premium service that will tap into the Prepaid Account’s funds they will hear the remaining account balance before the call connects.

You can check your Prepaid Account balance at any time by following these instructions:

  1. Log in to as an administrator and navigate to the Account page.
  2. Click Prepaid Account.
  3. Locate the Balance section under the Balance tab to check the status of your available funds.