If you are looking for the older Phone Genie LTE product that is bundled with a 4G adapter, please click here.
Double check the contents of your package to be sure you have everything you need before you get started:
Begin by activating your Ooma Phone Genie device online. Locate the seven-digit activation code printed on the bottom of the Phone Genie:
Then, visit: http://www.ooma.com/activate.
The activation wizard will guide you through:
- Selecting a phone number
- Registering your 911 address
- Adding billing information
- Creating your My Ooma account
You’ll receive an email confirmation once your device is activated.
Connect Ooma Phone Genie to Your Router
Using the included Ethernet cable , connect the INTERNET port of the Phone Genie to an open Ethernet port on your router:
Connect Your Phone to the Ooma Phone Genie
Use your existing phone cable to plug your corded phone or cordless phone base station into the PHONE port:
Plug the provided AC adapter into the POWER port:
It is normal for the lights on the Phone Genie to blink for a couple of minutes while it boots up.
The light on top of the device will light up blue once the device is ready to be used. Pick up the phone and listen for the musical Ooma dialtone to confirm that your set up is complete.
If you have questions while you are activating your account, these FAQs may be of help to you: