If you are looking for the older Phone Genie LTE product that is bundled with a 4G adapter, please click here.

Package Contents

Double check the contents of your package to be sure you have everything you need before you get started:


Activate Online

Begin by activating your Ooma Phone Genie device online. Locate the seven-digit activation code printed on the bottom of the Phone Genie:

activation code

Then, visit: http://www.ooma.com/activate.

The activation wizard will guide you through:

  • Selecting a phone number
  • Registering your 911 address
  • Adding billing information
  • Creating your My Ooma account

You’ll receive an email confirmation once your device is activated.

Connect Ooma Phone Genie to Your Router

Using the included Ethernet cable a, connect the INTERNET port of the Phone Genie to an open Ethernet port on your router:

connect to router

Connect Your Phone to the Ooma Phone Genie

Use your existing phone cable to plug your corded phone or cordless phone base station into the PHONE port:

plug in phone

Power on

Plug the provided AC adapter b into the POWER port:

power on

It is normal for the lights on the Phone Genie to blink for a couple of minutes while it boots up.

The light on top of the device will light up blue once the device is ready to be used. Pick up the phone and listen for the musical Ooma dialtone to confirm that your set up is complete.


If you have questions while you are activating your account, these FAQs may be of help to you: