Status OK All systems are 100% operational.

IMPORTANT: Customers using text messaging are now required to sign in with two factor authentication. Please see our instructions on logging in with 2FA. For customers accessing text messaging from our desktop app, you must upgrade to use the new version. Please see our FAQ on upgrading to the latest version.

Support Home

Need help with your Ooma residential phone service? Well you've come to the right spot. Ooma online support is a great place to get the information you need.

I just purchased an Ooma Device, and I need help getting started.

Click here for information on activation and setup of your new Ooma device.

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My Ooma is set up and working. Now I want to learn how to use it.

Click here for guidance and useful tips that will help you make the most of your Ooma device.

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I'm having problems with my Ooma. I'm not sure what's wrong.

Click here to learn about and easily resolve most common problems.

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Ooma Telo in white.

Ooma Telo

A revolutionary smart phone for your home that frees you from expensive home phone bills forever.

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