Triggering an alarm with the Ooma Keypad
If you are a Professional Monitoring user and you need to trigger an alarm or panic signal to the monitoring station, you can press and hold the Enter button on the Keypad for three seconds.
When the Professional Monitoring operator calls, you can discreetly signal your distress by giving the wrong safe word. This will let the operator know that you are under duress. They will dispatch emergency responders accordingly.