You will find the following items included with the Ooma Water Sensor:

  • Ooma Water Sensor
  • Adhesive pads
  • Mounting screws
  • Two AAA batteries
  • Quick Start Guide

The first time you set up the Ooma Water Sensor, you will need to pair it with your Telo Base Station. You can pair the sensor by following these instructions:

  1. Bring the sensor within ten feet of the Telo Base Station.
  2. Use the mobile app to press the “Add Sensor” button on the dashboard.
  3. Select the type of sensor you would like to pair.
  4. Follow the instructions on the screen to complete the pairing process.

Once the sensor is paired, make sure that the tamper sensor is pressed down and decide where you would like to install it. When you are deciding on a location, please take care to select a spot where the large device will not come into contact with water as it is not waterproof. The smaller part of the water sensor, called the probe, is gold plated so it will not corrode if it is exposed to water.

Keep in mind that the wireless signal between the water sensor and the Telo Base Station can be blocked by metal, so you should avoid mounting the large piece of the water sensor directly onto a metal surface like a refrigerator or a water heater.

Once you have decided on a mounting location, there are two different installation methods for the Ooma Water Sensor:

Adhesive tape installation

To install the water sensor on a wall with the included adhesive tape, start by wiping the surface with a damp cloth to clean it. Dry the surface, and then peel the adhesive tape. Press one side of the tape to the sensor, and then press the sensor against the wall and hold it in place for 30 seconds.

Once the base of the water sensor is mounted, position the probe either vertically or horizontally so that the two gold probes will make contact with the surface you will be monitoring.

Screw installation

To mount the base of the sensor using screws, screw the mounting plate into the wall in the desired location. Reattach the sensor to the mounting plate.

The probe can be mounted by removing the screw cap to expose the screw hole if you wish. It should be positioned either vertically or horizontally so that the two gold probes will make contact with the surface you will be monitoring.