You will find the following items included with the Ooma Keypad:

  • Ooma Keypad
  • Adhesive pads
  • Mounting screws and drywall anchors
  • CR123A battery
  • Quick Start Guide

The first time you set up the Keypad, you will need to pair it with your Telo Base Station. You can pair it by following these instructions:

  1. Bring the Keypad within ten feet of the Telo Base Station.
  2. Use the mobile app to press the “Add Sensor” button on the dashboard.
  3. Select “Keypad” as the type of sensor you would like to pair.
  4. Follow the on-screen instructions to complete the pairing process.
  5. Looking at the back side of the Keypad, pull the clear battery tab to activate the device. It should automatically enter pairing mode, indicated by the LED on the front of the Keypad flashing green three times.

    If the Keypad does not enter pairing mode automatically, remove the battery and wait 10 seconds. Re-insert the battery while simultaneously pressing and holding the Enter key. The sensor should enter pairing mode.

  6. Continue to follow the instructions in your mobile app to complete the pairing process.

Once the sensor is paired, you will need to decide where you would like to install it. The Keypad is not weatherproof, so it should be mounted indoors or in a dry location outdoors. The wireless signal between the Keypad and the Telo Base Station can be blocked by metals, so avoid mounting it on a metal surface such as a refrigerator or a water heater.

There are many different installation methods for the Ooma Keypad:

Adhesive tape installation

To install the Keypad on a wall with the included adhesive tape, start by wiping the surface with a damp cloth to clean it. Dry the surface, and then peel the adhesive tape. Press one side of the tape to the sensor, and then press the sensor against the wall and hold it in place for 30 seconds.

Screw and drywall anchor installation

To install the Keypad in drywall, start by using the back cover as a stencil to mark the drill holes. Drill the holes to fit either the drywall anchors. Push the drywall anchors into the holes and then screw the mounting plate into place. Reattach the sensor to the back cover.

Screw installation

To screw the sensor into a non-drywall surface, screw the mounting plate into the wall in the desired location. Reattach the sensor to the back cover.