Ooma Door and Window Sensor installation instructions
You will find the following items included with the Ooma Door and Window Sensor:
- Ooma Door and Window Sensor
- Adhesive pads
- Mounting screws
- Two AAA batteries
- Additional risers
- Quick Start Guide
The first time you set up the Ooma Door and Window Sensor, you will need to pair it with your Telo Base Station. You can pair the sensor by following these instructions:
- Bring the sensor within ten feet of the Telo Base Station.
- Use the mobile app to press the “Add Sensor” button on the dashboard.
- Select the type of sensor you would like to pair.
- Follow the instructions on the screen to complete the pairing process.
Once the sensor is paired, make sure that the tamper sensor is pressed down and decide where you would like to install it. The sensor is not weatherproof, so it should be mounted indoors in a dry location. The wireless signal between the Door and Window Sensor and the Telo Base Station can be blocked by metals, so avoid mounting it directly onto a metal surface.
When you are deciding on a mounting location, make sure that the pieces will be mounted such that they separate either vertically or horizontally when the door or window opens. If they separate laterally, the sensor may not function properly:
Once you have decided on a mounting location, there are two different installation methods for the Ooma Door and Window Sensor.
The two pieces of the sensor should be mounted so that when the door or window is closed the indented dots on the front of each sensor are no more than 3/4 inch apart, and so that the front of both pieces of the sensor are as even as possible:
If necessary, you can attach additional risers (included) to raise the height of the magnet tab. You can choose the appropriate installation process for each of the two pieces of the sensor.
Adhesive tape installation
To install the Door and Window Sensor on a wall with the included adhesive tape, start by wiping the surfaces with a damp cloth to clean them. Dry the surfaces, and then peel the adhesive tape. Press one side of the tape to the sensor, and then press the sensor against the mounting surface and hold it in place for 30 seconds.
To mount the base of the sensor using screws, screw the mounting plate into the desired location. Reattach the sensor to the mounting plate.