Ooma Office Pro customers PRO can turn call recording on for a user by following these instructions:

  1. Log in to office.ooma.com as an administrator and navigate to the Call Recording tab on the System page.
  2. Make sure the Enable Call Recording button is checked. Be sure to save your changes.
  3. Navigate to the Users page and locate the user whose calls you would like to record. Click on the corresponding line.
  4. Under the Features tab, click the checkbox beside Record Calls.
  5. Click Save.

When you enable call recording for a user, that user will receive an email to let them know.

All of this user’s calls will now be recorded. These recordings can be accessed via the call logs interface.