As the account administrator, you can review a record of all your company’s calls. Follow these instructions to visit the call logs interface:
- Log into office.ooma.com as an administrator and navigate to the Dashboard page.
- A list of the most recent calling activity will be visible in the Recent Call Logs section. Click View More Call Logs for a more detailed breakdown.
- You can perform the following actions from the Call Logs interface:
- Click the View menu, where you can choose whether to view all calls or to filter to only incoming or internal calls.
- Click the remote party’s phone number to return the call using the Click to Call feature.
- Click the Download to Computer button to export your call logs. The company’s call logs will be saved to your computer as a CSV file (which can be opened in Microsoft Excel and other spreadsheet programs).