The account administrator can choose which area code will be set as the user’s local area code for 7-digita dialing. A user’s area code can be updated by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Settings page.
  2. Locate the user whose caller-ID settings will be updated and click the corresponding line.
  3. Click the Numbers tab.
  4. Click the dropdown for Area Code for 7-Digit Dial and choose the local area code for that extension. You can choose between the area codes for all phone numbers assigned to the user with the exception of their Virtual Fax number. The most relevant area code will be the option that matches the region the user dials most frequently.
  5. Click Save.