Safety Guidelines

There are a few safety guidelines that should be followed when installing and using Ooma smart cameras. Please read these guidelines before installing your camera and make sure you’re using your camera safely and legally.

  • We designed our cameras to be durable and easy to use, but like most electronics, your camera may become warm to the touch when in use, especially when it’s in Night Vision mode (second generation only).

  • Keep your camera out of the reach of children and pets. Only use the camera in the environment it was designed for.

  • To avoid risk of overheating and burns, use only the provided power adapter and cable for your camera. Do not block airflow to your camera by painting it, covering it with silicone sleeves or adhesive skins, or trying to hide it in an enclosure such as a box.

  • Use the camera within its operating temperature range: -10 °C to 45 °C (14 °F to 113 °F).

  • Keep your camera out of direct sunlight. The first-generation Ooma Butterfleye camera is rated for indoor use only. You can use the second-generation, Ooma Smart Cam, both indoors and outdoors.

  • To avoid risk of fire and shock, only use the provided USB cable and power adapter to charge the camera.

  • Install the camera in accordance with building and installation codes where you live. For example, if your desired electrical outlet is exposed to direct rain, the electrical code may require that the outlet have a while-in-use cover.

  • Use your camera only in the environment it was designed for:
    • The first-generation Ooma Butterfleye camera is rated for indoor use only.
    • The second-generation Ooma Smart Cam is rated IP65, so it’s designed to withstand dust, rain, and snow. Do not submerge it in water. Note that the power adapter is designed to be plugged into an indoor outlet and is not rated for outdoor use. If you’d like to plug your camera into an outdoor power outlet, please use an approved outdoor usage micro USB cable.
  • To avoid risk of other serious injury, remember that cords can be a strangulation hazard. Keep USB cables for your camera out of the reach of children and pets by more than three feet (1 meter). All Ooma smart cameras comes with a magnetic wall-mount and a digital zoom feature, so you should be able to install them out of the reach of children.


Data protection and privacy laws in your country may impose some responsibilities on you and your use of Ooma Smart Cam. You, not Ooma, are responsible for ensuring that you comply with any laws that may apply to the use of the Ooma Smart Cam. For example, we recommend you avoid filming public pathways or your neighbor’s private property. You may also need to display a notice that alerts visitors to your home that you are using an Ooma Smart Cam or declare and obtain permission from your local authorities. Depending on where you live, you might need to get the consent of people visiting your home when using familiar face alerts. Finally, we recommend that you only record or share clips of individuals with their consent.