The first time you access your voicemail from a phone, you will be taken through the initial setup process where you will record a greeting and select a PIN. Instead of recording a greeting, you may choose to use a computerized voicemail prompt with just a recorded name.

The way you will access your voicemail for its initial setup will vary depending on the device you are using:

From your Ooma Office analog phone

Pick up your phone and dial your own extension number.

From another Ooma Office phone

Dial your internal extension number and wait for the call to roll to voicemail. Press [*] and enter your PIN.

From a Cisco IP phone

Press the Voicemail button.

Press the MESSAGE button.