The way you will access your voicemail to update your voicemail greeting or name will vary depending on the device you are using:

From your Ooma Office analog phone

  1. Pick up your phone and dial your own extension number.
  2. Select option 5 from the main voicemail menu.
  3. Select option 1 from the submenu to record a new greeting, or option 2 from the submenu to record a new name.

From another Ooma Office phone

  1. Dial your internal extension number and wait for the call to roll to voicemail.
  2. Press [*] and enter your PIN.
  3. Select option 5 from the main voicemail menu.
  4. Select option 1 from the submenu to record a new greeting, or option 2 from the submenu to record a new name.

From a Cisco IP phone

  1. Press the Voicemail button.
  2. Select option 5 from the main voicemail menu.
  3. Select option 1 from the submenu to record a new greeting, or option 2 from the submenu to record a new name.
  1. Press the MESSAGE button.
  2. Select option 5 from the main voicemail menu.
  3. Select option 1 from the submenu to record a new greeting, or option 2 from the submenu to record a new name.