If you have already set up a Ring Group, you can update its extension number by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Configure tab.
  2. Locate the Ring Group that you wish to manage and click the corresponding settings icon.
  3. Click the Access Numbers tab.
  4. Choose a new extension from the dropdown menu.
  5. Click Save.

If you would like to update the Ring Group’s direct dial phone number, you can do so by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Other Settings tab.
  2. Click Numbers.
  3. Locate the number that you wish to reassign to the Ring Group and then select the Ring Group from the corresponding dropdown.
  4. Click Save.