There are two different ways that an existing device can be assigned to a user. Note that users can have only one of each of the following devices: analog phone, IP Phone, and external device. Depending on the devices the user already has, one or more options maybe disabled in the dropdown menu.

Choose a method of assigning a device to a user from the options outlined below:

Through the User’s Settings

  1. Log into office.ooma.com as an administrator and navigate to the Configure tab.
  2. Locate the user that you wish to manage and click the corresponding settings icon.
  3. Click Devices to open the Devices tab.
  4. Click Add Device and choose the type of device you wish to add: add device user
  5. Follow the on-screen setup instructions.
  6. Click Save.

Through the Devices Menu

  1. Log into office.ooma.com as an administrator and navigate to Devices under the Other Settings tab.
  2. Locate the device that you wish to assign or reassign in the list of registered devices and click the corresponding settings icon.
  3. Choose the extension that will use that device.
  4. Click Save.