The Virtual Receptionist lets you assign one-touch dial capability to up to ten users. You can assign a user’s extension to one of the Virtual Receptionist’s keys by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Configure tab.
  2. Locate the Virtual Receptionist that you wish to manage and click the corresponding settings icon.
  3. Click the box that corresponds to the telephone key to which you would like to assign the user.
  4. Select “Transfer call to extension” from the dropdown menu: keypress assignment
  5. Select the extension from the dropdown menu that appears.
  6. Click Save.