You can enable the mobile app for a user by following the instructions in the online web tutorial located here, or by following the directions below:

  1. Log into office.ooma.com as an administrator and navigate to the Configure tab.
  2. Locate the user for whose extension you will add the mobile app and click the corresponding settings icon.
  3. Under the Devices tab, click on Add Device and select Mobile App from the dropdown.
  4. Save your changes to make the mobile app available for the affected user. Once you have saved your changes, an email will be sent to the user with further instructions for downloading and installing the app.