The account administrator can choose which phone number will appear as an extension’s outgoing caller-ID by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Configure tab.
  2. Locate the user whose caller-ID settings will be updated and click the corresponding settings icon.
  3. Under the Caller-ID tab, choose the phone number that will be displayed as the user’s outgoing caller-ID.
  4. Click Save.