The first time you access your voicemail from a phone, you will be taken through the initial setup process where you will record a greeting and select a PIN. Instead of recording a greeting, you may choose to use a computerized voicemail prompt with just a recorded name.

The way you will access your voicemail for its initial setup will vary depending on the device you are using:

From your Ooma Office analog phone

Pick up your phone and dial your own extension number. Follow the voice prompts to choose a password and set up your voicemail.

From another Ooma Office phone

Dial your internal extension number and wait for the call to roll to voicemail. Press [*] and either enter your PIN or follow the voice prompts to choose a password and complete your setup.

From a Cisco IP phone

Press the Voicemail button. Follow the voice prompts to choose a password and set up your voicemail.

Press the MESSAGE button. Follow the voice prompts to choose a password and set up your voicemail.

From the mobile app

Log into the Ooma Office mobile app and use the dialer to dial your own extension number. Follow the voice prompts to choose a password and set up your voicemail.