When Virtual Faxing is enabled on a user’s account, faxes can be sent via the End User Portal. To send a Virtual Fax, follow these instructions:

  1. Log into the End User Portal at office.ooma.com/user.
  2. On the Dashboard, click Send Fax.
  3. Enter the destination fax number.
  4. Attach a file from your computer that meets the following requirements:
    • File is less than 5 MB in size
    • File is black and white (grayscale and color are not supported)
    • File’s width is no greater than 8.5” (letter and legal formats are compatable, but landscape format is not)
  5. Click on the Send Fax button.
  6. The file that was uploaded will be sent as a fax to the destination number.

The uploaded file will be sent as a fax to the destination phone number.