If you have already set up a Ring Group, you can update its extension number by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Settings tab.
  2. Locate the Ring Group that you wish to manage and click the corresponding settings icon.
  3. Click the dial-in numbers tab.
  4. Choose a new extension from the dropdown menu.
  5. Click Save.

If you would like to update the Ring Group’s direct dial phone number, you can do so by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Settings tab.
  2. Click Phone Numbers.
  3. Locate the number that you wish to reassign to the Ring Group and click the corresponding settings icon.
  4. Choose the Ring Group as the numbers’s new destination from the drop-down menu.
  5. Save your changes.