Calls to the United States, Canada, Mexico, and Puerto Rico are all included as part of your monthly calling package. Calls to other international destinations are billed to the company’s Prepaid Account. Calls can be made as long as there are sufficient funds in the account.

The way that you will make an international call depends on the type of phone you are using.

Analog phone

You can call an international destination by dialing 011, followed by the country code and phone number.

Pick up the phone or press the speaker key and dial 011, then the country code and phone number

Mobile app

iOS

Click the keypad icon (keypad) and dial 011, followed by the country code and phone number.

Android

Click the Settings button (settings) and choose Keypad (keypad). Dial 011, followed by the country code and phone number.