There are many ways to listen to your voicemail messages. Choose the way that is the most convenient for you from the list below:
From your Ooma Office analog phone
Pick up your phone and dial your own extension number.
From another Ooma Office phone
Dial your internal extension number and wait for the call to roll to voicemail. Press [*] and enter your PIN.
Through the Virtual Receptionist
If your company has a Virtual Receptionist that answers the company’s Main Number, you may be able to use it to access your voicemail. Begin by dialing the Main Number. When the Virtual Receptionist answers the call, dial your internal extension number. Wait for the call to roll to voicemail, then press [*] and enter your PIN.
From a phone that is external to Ooma Office
If your extension has a direct phone number, dial it from any external phone. Wait for the call to roll to voicemail, then press [*] and enter your PIN.
From a Cisco IP phone
Press the Voicemail button.
From a Yealink IP phone
Press the MESSAGE button.
From an email
When emailed voicemail notifications are enabled, new messages will be automatically forwarded to your email address. The audio message will be sent as a file attachment in .mp3 format, so you can listen from most web browsers and email clients.
If you need to change the email address that your messages are being sent to, you will need to provide your updated email address to your Systems Administrator so that he/she can make the requested change.
From the End User Portal
New messages are marked with the icon. Click the Play button ( ) next to the message you want to hear. The message will begin to play through your computer’s speakers.
From the mobile app
Log into the Ooma Office mobile app on your mobile device. Select Voicemail from the menu on the left to see a list of all messages. Tap the message you wish to listen to.