It is important to make sure that the time zone is correct for your Ooma Office account so that the Virtual Receptionist can accurately reflect your business hours, and to ensure that voicemails get the correct timestamps.

You can check and update the time zone by following these directions:

  1. Log into as an administrator and navigate to the Account tab.
  2. Click Preferences.
  3. Select your local time zone from the dropdown menu: time zone
  4. Click Save.

If you do not see your local time zone on the drop-down menu, please contact our Customer Care team.