Once you have your Ooma Office set up, you can make unlimited calls to anywhere in the United States and Canada (excluding the 867 calling area) as part of your basic monthly plan. Your Prepaid Account provides funds to support international calling and calls to paid services such as 411. You can add funds to your Prepaid Account balance whenever you want, and with automatic balance refills you can guarantee that you will never run out of funds mid-call.

Your Prepaid Account will draw funds from the credit card that you added to your account during the activation process. You can add funds to your Prepaid Account by following these instructions:

  1. Log into office.ooma.com as an administrator and navigate to the Account tab.
  2. Click Prepaid Account.
  3. Click on Add Funds under the Balance tab.
  4. Choose the amount that you would like to add from the drop-down menu and then click “Buy” to complete your purchase.